
Product Metrics
9/23/2019 · 2 min read
Metrics to validate before launching a cleaner utility product:
Core metrics
- Macro data (product health)
- Day-1 active retention
- First use did not feel like it solved the problem
- First-run permissions or ads repelled users
- A fatal bug blocked the experience
- User was not in the target segment
- Day-1 survival rate
Ensures the product stays alive — dead products are game over Day-1 survival rate = (Day-1 uninstall retention − Day-1 active retention) / Day-1 uninstall retention
- Stickiness rate
Stickiness = users who used the feature twice that day / DAU Measures quality of active users and the value they bring
- Day-3 active retention
Validates loyalty. Days 1–3 often include onboarding and ads — a full first experience cycle.
- Feature-level
- Feature click-through rate
Which features users prefer and which paths they take
- Feature retention (7-day)
Whether the feature solves the problem: share of feature users who return. Cleaning need recurs ~every 7 days, so 7-day window.
- Feature usage funnel
Where drop-off is highest in the flow
Business metrics (monetization)
- Total daily ad impressions
Impressions per user
- Day-1 active retention
Informs product lifecycle length
- Daily active users
Basis for per-user calculations
- Daily total revenue
Daily revenue per user
- eCPM by placement
Revenue power of each slot; prioritizes optimization
- Daily impressions by placement
Frequency per user = impressions / DAU Impression frequency per placement
—
Decompose ROI to find business metrics and levers
Analysis:
- Decompose ROI (per user):
ROI = LTV / CPA
- Decompose LTV:
LTV (lifetime value) = LT × ARPU
1. Decompose **LT**:
> LT = sum of all retention rates (Ga theory)
> **Higher retention → higher LTV**
1. Decompose **ARPU**
> **ARPU** (avg revenue per user) = daily total revenue / DAU
3. Decompose **daily total revenue**
> Daily total revenue = (Ad A eCPM × impressions) + (Ad B eCPM × impressions) + (Ad C eCPM × impressions) ...
> <br>
> Variables affecting daily revenue:
> - **Impression frequency per placement**
> - **Total ad slots** (not a metric to optimize directly)
> - **eCPM per placement**Conclusions:
- Business metrics:
- Retention rate
- Total ad impression frequency
- Impression frequency per placement
- eCPM per placement (benchmark metric, not a primary optimization target)
- Levers to improve business metrics:
- Number of ad slots
- Add features that can carry ads
- Usage frequency of ad-bearing features
- Improve onboarding success: match scenarios, raise guided conversion
- Increase guided touchpoints where scenarios fit
- Shorten paths to reduce usage cost
- Retention rate
- Improve product experience
- Optimize traffic sources
- Number of ad slots